3star Terms & Conditions – Complete Guide to Using Malaysia's Betting Platform

1 Definitions and Interpretations

In this Terms & Conditions document, the following words and phrases carry the meanings stated below unless the context requires otherwise:

2 Acceptance of Terms and Conditions

These Terms & Conditions constitute a legally binding agreement between you as a Member and the platform 3star. By completing the registration process, making a deposit, or using any part of the platform 3star, you expressly and irrevocably agree to be bound by these terms.

3star reserves the right to update or amend these Terms & Conditions at any time. Changes take effect immediately upon being posted on the website. It is the Member's responsibility to review these terms periodically. Continued use of the platform following any changes constitutes acceptance of the updated terms.

3 Member Eligibility

To be eligible to register and use the platform 3star, you must meet all of the following criteria:

• Aged 18 years of age or older at the time of registration — this is an absolute requirement and cannot be waived.
• Being located in a jurisdiction that permits participation in online betting activities.
• Registering on your own behalf, and not on behalf of any other person or third-party entity.
• Never had an account 3star that was previously closed due to a breach of terms.
• Not currently under an enforced self-exclusion status.
• Has full legal capacity to enter into a binding agreement.

3star reserves the right to request identity and age verification documents from any Member at any time. Failure to provide the required documents within the specified timeframe may result in account suspension or closure.

4 Account Registration and Member Responsibilities

Each individual is only permitted to register and hold one (1) account on the platform 3star. Owning multiple accounts under the same individual — whether using different names, different phone numbers, or any other method — is strictly prohibited and constitutes a serious breach of terms.

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. Required information includes your full legal name, an active mobile number, and a unique, secure password.

You are solely responsible for keeping your account login credentials confidential. All activity that occurs under your account — including any bets placed — is your responsibility. If you suspect your account has been accessed without authorisation, please contact our support team 3star immediately.

3star does not permit joint accounts. Each account must be owned and used by a single individual only.

5 Deposits & Payment Methods

Platform 3star accepts deposits via the following local Malaysian payment methods:

All deposits must be made using a payment method registered in the Member's own name. 3star does not accept deposits from third parties. Any deposit suspected of originating from a third party will be held pending completion of identity verification.

All deposit transactions are processed in Malaysian Ringgit (RM/MYR). No additional fees or charges are imposed by 3star for deposits. However, payment service providers may impose their own charges, and 3star is not responsible for any such charges.

6 Withdrawal

Members may request a withdrawal from their account balance 3star at any time, subject to the following conditions:

• The minimum withdrawal amount is RM 20 for each request.
• Withdrawals may only be made to the same payment method used for the deposit, or to a bank account or digital wallet registered in the Member's name.
• If a Bonus balance has not yet met the Wagering Requirement, withdrawals may be restricted until the requirement is fulfilled.
• A new Member's first withdrawal may require an identity verification (KYC) process before it is approved.
• Withdrawal processing times are typically between 5 to 15 minutes for e-wallets, and may take longer for bank transfers in certain cases.

3star reserves the right to request supporting documents for any withdrawal request exceeding certain limits, or in cases requiring additional verification based on our internal assessment. This forms part of the anti-money laundering procedures we adhere to.

No processing fees are charged by 3star for withdrawals. However, payment service providers may impose their own charges, which are beyond our control.

7 Bonuses, Promotions & Wagering Requirements

Platform 3star offers Members a wide range of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, weekly cashback, and special offers tied to high-profile tournaments such as the EPL, Malaysia Super League, MPL Malaysia, and more.

All bonuses and promotions are subject to wagering requirements as clearly stated in each promotional offer. Members are required to fulfil the wagering requirement before any associated bonus or winnings can be withdrawn as cash.

General rules applicable to all bonuses 3star:

• Each Member is entitled to claim each bonus once only, unless otherwise stated in the terms of that particular offer.
• Unused bonuses will expire automatically once their validity period ends.
• 3star reserves the right to cancel or modify any bonus if there is evidence of abuse, fraud, or any attempt to manipulate the bonus system.
• Bonuses may not be transferred between accounts or converted directly to cash without first meeting the applicable wagering requirements.
• Winnings from Free Spins or bonus credits that exceed the set maximum win limit may be capped at that limit.

8 General Betting Rules

All bets placed on the platform 3star are subject to the following general rules, as well as the specific rules applicable to each game category or sport:

• Confirmed bets are final and may not be cancelled or modified by the Member, except under circumstances specifically stated in the relevant game rules.
• Minimum and maximum bet limits vary by game type, league, or event. These limits are displayed in the betting interface before confirmation is made.
• In the event of a technical or system error during the bet placement process, 3star reserves the right to void the bet in question and refund the amount to the Member.
• Displayed odds are subject to change until a bet is confirmed. Odds locked in at the time of bet confirmation are final.
• For sports betting, the official results announced by the relevant governing body shall be used to determine the outcome of all bets.
• If a match or event is cancelled and not resumed within the specified timeframe, all bets will be voided and stakes returned to the Member.

3star uses a detection system to monitor unusual betting activity. Any activity suspected of fraud, market manipulation, or illegal bet coordination will be investigated and appropriate action will be taken.

9 Prohibited Conduct and Activities

The following are strictly prohibited on the platform 3star and may result in immediate account suspension or closure, as well as legal action where applicable:

• Providing false or misleading information during registration or the verification process.
• Registering or using multiple accounts (multi-accounting).
• Using automated software, bots, or any other method to automate actions on the platform.
• Colluding with other players to manipulate game outcomes or exploit the bonus system.
• Any attempt to hack, disrupt, or compromise the operations of the platform 3star.
• Use of illegally obtained funds for deposits (money laundering).
• Sharing or selling an account to another individual.
• Using a VPN or proxy to bypass geographical restrictions or conceal your true identity.
• Any form of fraud or attempt to manipulate the platform's payment system or bonuses.

3star cooperate with relevant authorities and financial institutions to report any suspected activity involving money laundering or financial fraud.

10 Account Suspension and Closure

3star reserves the right to suspend or close a Member's account at any time, with or without prior notice, in the event of a breach of terms or for operational reasons. Grounds that may result in account closure include but are not limited to the matters listed in Section 9.

If an account is closed due to a terms violation, 3star reserves the right to forfeit all balances in the account, including deposited funds, winnings, and bonuses. The decision to forfeit balances will be made based on the severity of the violation committed.

Members may also request to close their own account at any time by contacting our support team 3star. Prior to closure, any balance eligible for withdrawal will be processed in accordance with standard withdrawal procedures.

Members who close their accounts for responsible gambling reasons or self-exclusion will not be permitted to register a new account during the designated exclusion period.

11 Liability Limits & Disclaimer

3star provides betting services on an "as-is" basis. While we strive to ensure the platform operates smoothly at all times, we cannot fully guarantee the absence of disruptions, delays, or technical errors.

3star is not liable for any loss or damage arising from:

• Internet service disruptions or connectivity issues beyond our control.
• Delays or failures by third-party systems, including payment providers.
• Betting outcomes made based on inaccurate information obtained from external sources.
• Unauthorised access to a Member's account resulting from the Member's own negligence in safeguarding their login credentials.
• Any taxes, duties, or other financial obligations that may be imposed on a Member by the relevant authorities in connection with betting winnings.

Maximum liability limit 3star to a Member under any circumstances shall not exceed the total deposits made by that Member in the 12 months preceding the liability claim.

12 Privacy & Data Protection

Protecting Member personal data is a top priority 3star. All personal information collected during registration and platform use is handled in accordance with our Privacy Policy, which can be read in full at Privacy Policy page.

In summary, 3star committed to:

• Only collects information necessary for platform operations.
• Protecting all data with 256-bit SSL encryption both in transit and in storage.
• Not sharing Members' personal information with third parties without consent, except as required by law or for legitimate identity verification processes.
• Providing Members with access to their own personal information upon request.

By using the platform 3star, you agree to the collection and processing of your personal data in accordance with our Privacy Policy.

13 Responsible Gaming

3star takes its social responsibility seriously. We provide a range of tools and resources to help Members play within healthy and responsible limits:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set a maximum net loss limit that you are comfortable with for a given period.
• Play Time Limit: Set session time limits or time reminders to help you manage your playtime.
• Temporary Break (Time-Out): Take a break from the platform for a period ranging from 24 hours to 6 weeks.
• Self-Exclusion: Choose to self-exclude from the platform for an extended period, ranging from 6 months to permanent.

If you are concerned about your own gambling habits or those of someone you know, please contact our support team 3star for guidance, or refer to the Responsible Gaming our for further information and support resources.

14 Changes to Terms & Conditions

3star reserves the right to update, amend, or replace any part of these Terms & Conditions at any time at our sole discretion. Members will be notified of changes via a notice on the website or by email, at least 7 days before the changes take effect, except where immediate changes are required for security or legal reasons.

It is the Member's responsibility to check the Terms & Conditions page regularly for any updates. The date of the most recent update will always be displayed at the top of this document. Continued use of the platform 3star after any changes take effect will be considered acceptance of the updated terms.

Should a Member disagree with any changes to the terms, they have the right to close their account and withdraw any eligible balance before the changes take effect.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the platform 3star, please contact us through the following channels:

For official complaints relating to betting disputes or account issues, please submit a written complaint via email, including your account number, details of the incident, and any relevant supporting documents. All complaints will be handled within 5 business days.